This privacy pledge covers how My Matcha Life® Products Inc. treats personal information that the My Matcha Life® website receives and collects. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that My Matcha Life® Products Inc. does not own or control or to people that My Matcha Life® Products Inc. does not employ or manage.


My Matcha Life® Products Inc. may collect personal information when you register, place an order, or when you visit the My Matcha Life® website. My Matcha Life® Products Inc. collects information about your transactions with us and your use of the services that we offer. My Matcha Life® Products Inc. automatically receives and records information on our server logs from your browser, including your IP address, browser settings, and pages requested. My Matcha Life® Products Inc. also requires a cookie, used only to keep track of your login status. My Matcha Life® Products Inc. uses information for the following general purposes:

  • To fulfill your requests for products and services
  • To improve our services
  • To contact you to verify order information if necessary
  • To update you on critical website or policy changes
  • For internal reporting.


When you place an order on our site, we will ask for the name, shipping address, and phone number where you would like to receive your package. We will have to share your name and address with our shipping partners in order to complete the shipment; however our shipping partners are prohibited from using your information for any other purpose. At the next step of the ordering process, we will ask for your payment information and billing address. We will ask for your credit card number, card security code, and expiration date. This information is processed through Bambora [an international payments company whose North American office is located in Victoria, British Columbia, Canada] for the purpose of completing your transaction.


My Matcha Life® Products Inc. does not share personal information about you with other people or non-affiliated companies. We only share your personal information with third parties in the following circumstances. Agents: we provide information to trusted partners who work on behalf of or with My Matcha Life® Products Inc. These companies may only use your data as directed by My Matcha Life® Products Inc., which includes helping us communicate with you and completing financial transactions. However, these companies do not have any independent right to share this information, nor do they have any right to contact you for matters not pertaining to My Matcha Life® products or services. My Matcha Life® Products Inc. does not share your information with third parties outside of our trusted partners as mentioned above. We may disclose your personal information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or as otherwise required by law. We may disclose your personal information if we believe it necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or violations of My Matcha Life® terms of use.


My Matcha Life® Products Inc. may update this policy. We may notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your My Matcha Life® account or by placing a prominent notice on our website.


Questions and suggestions concerning this Privacy Pledge may be directed to matcha@mymatchalife.com


Terms of Service | Shipping | Shop Here